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Trust between social service organizations and their clients is crucial to effectively provide services to immigrant and refugee families. Our brief on building trust with these groups explores how we can form these relationships and sustain them long-term to best serve these vulnerable communities.
What does it take to deliver 2Gen services to families, youth, and children whose various immigrant statuses may dictate different access to benefits and make sure all family members are supported, healthy, and feel welcome and safe in their place? Our brief on immigration status examines how service organizations can provide a sense of stability and security and create a supportive environment in which immigrant and refugee communities feel safe enough to seek help around immigration statuses. When organizations are prepared for this sensitive topic, they can serve an even more valuable role in ensuring that these communities feel safe and prepared for whatever tomorrow may bring.
What can be done to help immigrant families with the language barrier as they work on improving their language skills? This brief focuses on the linguistic challenges many face as they try to acclimate to life in the United States or abroad when their native language is no longer dominant in their surroundings. From designing ESOL programs and curricula around the needs of families to recognizing and accounting for dialects when sharing resources or providing services, we took an in-depth look at how we can help families overcome the language barrier.
The cultural shift for immigrant and refugee families can be welcomed for some and terrifying for others, but what are the cultural competency secrets to success that can best support these groups? As service providers build their understanding of and responsiveness to the cultures of their newer customers, they can more equitably engage with and effectively serve them, which leads to better outcomes for immigrant and refugee families and the local communities.